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— Innolabs

Vicheka Keo

Senior Business Solutions Consultant

Understand the business first. The system comes second.

Vicheka Keo

Cambodian ERP specialist with over ten years across Odoo implementation and software quality, turning business problems into systems that hold up in practice. Spent three years as ERP Manager at Soma Group, leading Odoo delivery across the group's operations, after years on Odoo and quality assurance leadership at KhmerDev.

Reads a business quickly and asks the questions that surface what a client actually needs, not just what they first asked for. Brings warmth, curiosity and momentum to every meeting she is in.

ERP management Odoo Business analysis Discovery & requirements Quality assurance

— What I work on

Discovery to go-live.

01 / Discovery

The business before the software

Most failed ERP projects were scoped from what someone said they wanted, not from how the business actually runs. I spend the early weeks with the people doing the work, until the real process is on the table.

02 / Delivery

Odoo that fits the operation

Configuring and rolling out Odoo across sales, purchasing, inventory, manufacturing, point of sale and accounting. Shaped around the operation rather than forcing the operation to bend.

03 / Quality

Proven before it ships

A decade of quality assurance leadership means a system gets tested against the messy reality it will meet, not just the happy path. Go-live should be uneventful.

— How I work

Questions before answers.

An ERP conversation usually starts with a request for a feature. It rarely ends there. The useful work is in finding out what the business is really trying to fix, which is often something upstream of the thing being asked for.

That takes patience and it takes people being willing to tell you how things actually get done, including the workarounds. I would rather spend an extra week on that than six months building the wrong system carefully.

— Contact

Get in touch.

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