— Change Readiness Assessment · 60 seconds
Change projects don't fail in delivery.
They fail in readiness.
ERP rollout. Restructure. New process. Anything that asks your people to work differently.
Most failed transformations had decent technology and competent consultants. What they didn't have was an honest read on the people-side risk before kickoff. 10 questions. 2 minutes. You'll know within seconds whether you're set up to Win, whether you should Worry, or whether you're staring at Woe.
10 questions. 2 minutes. Personalised breakdown emailed back.
What it measures.
Ten factors across two dimensions: capacity (do your teams have the skill, the training budget, the time to absorb change?) and commitment (do leaders model it, do staff buy in, are incentives aligned?).
Each answer is weighted by how much it actually predicts failure. Trust in leadership and management commitment hit twice as hard as the rest — because that's what the post-mortems consistently show.
What your score means.
Green light. Proceed.
People, leadership and incentives are aligned. Focus on execution — the human-side work is already done.
Amber. Reinforce first.
You can still pull this off, but specific gaps will bite. Identify the high-scoring factors and address them before kickoff — not in the middle.
Red. Stop.
The math is against you. The change you're planning is likely to fail on the people-side regardless of how good the technology or consultants are.
Who built the framework.
The Change Readiness Assessment is the work of Edmund Seow, our Senior Advisor for Change Transformation. He's the human-side expert on the Innolabs bench — the one we bring in when a transformation is technically sound but politically fragile.
— More from Edmund
Long-form notes on the human side of transformation.
Coming soon. Edmund will be publishing deeper dives on the 10 factors — trust, training capacity, leader role-modelling, the maths of staff effort — here over the coming months.
If you score 21 or above,
this isn't a technology problem.
It's a leadership and change-management problem. The implementation will go ahead, the consultants will get paid, and the system will go live. And then it will sit there, used by half the people half the time, while everyone wonders why nothing changed.
Take the assessment. If your score worries you, talk to us before you sign the next implementation contract.